Find answers to the most common questions about earning, withdrawals, referrals, and your account.
🚀 Getting Started
What is Grindpoint and how does it work?
Grindpoint is a Nigerian micro-task platform where you earn real Naira by completing simple online tasks — such as watching ads, following social media pages, filling surveys, rating apps, and more. Create a free account, browse available tasks, complete them, and your earnings appear in your wallet instantly. Once you hit ₦1,000, you can withdraw directly to your bank account or mobile wallet.
Is Grindpoint free to join?
Yes, 100% free. There are no registration fees, subscription charges, or hidden costs. You never pay Grindpoint anything — we pay you. If any platform claims to be Grindpoint and asks you to pay to join, it is a scam.
Who can join Grindpoint?
Grindpoint is open to Nigerian residents who are 18 years of age or older. You need a valid email address, a Nigerian phone number, and a Nigerian bank account or mobile wallet to withdraw your earnings.
How do I create an account?
Click Get Started on the homepage. Fill in your full name, email address, phone number, state of residence, and a password. That's it — your account is ready immediately. No email verification delays.
⚡ Earning & Tasks
How much can I earn per task?
Task rewards range from ₦120 to ₦600 depending on the type and complexity. Simpler tasks like streaming a song (₦120) pay less than premium tasks like signing up on a partner platform (₦600). New tasks with higher rewards are added regularly.
My task reward wasn't added to my wallet. What should I do?
Task rewards are credited instantly after the verification countdown completes. If your wallet wasn't updated: (1) refresh your dashboard, (2) check your browser console for errors, (3) ensure your internet connection is stable. If the issue persists after refreshing, contact support@grindpoint.ng within 7 days with the task name and completion time.
Can I complete the same task more than once?
No. Each task can only be completed once per account. Completed tasks are marked and greyed out in your task list. Attempting to complete a task again through workarounds or re-registration is a violation of our Terms and can result in account suspension.
How many tasks are available? Are new ones added?
Currently there are 12 tasks across 5 categories: Social, Video, Survey, App, and Review. We regularly add new tasks from brand partners and campaign managers. Follow our platform announcements to be notified when new high-paying tasks drop.
🔗 Referrals
How does the referral program work?
Go to your Referral page and copy your unique link. Share it with friends via WhatsApp, Telegram, or social media. When a friend registers using your link, you earn ₦200 instantly — credited directly to your wallet. Refer 10+ people to become a Hustler and earn ₦300 per referral. 50+ referrals unlocks Champion status at ₦500 per referral.
I referred a friend but didn't get my bonus. Why?
Referral bonuses are credited only when the referred person registers via your unique link (the URL must contain ?ref=YOUR_ID). If your friend registered without clicking your link, unfortunately the bonus cannot be applied retroactively. Make sure to share the full link — don't just share the website homepage.
Can I refer myself or create fake accounts to earn bonuses?
Absolutely not. Creating multiple accounts, using VPNs to fake unique users, or any other attempt to abuse the referral system is a serious violation of our Terms & Conditions. It will result in permanent suspension of all involved accounts and forfeiture of all balances, with no possibility of appeal.
💸 Withdrawals & Payments
What is the minimum withdrawal amount?
The minimum withdrawal amount is ₦1,000 (one thousand Naira). You must reach this balance before you can submit a withdrawal request. There is no maximum — you can withdraw your full available balance in one request.
How long does it take to receive my withdrawal?
Withdrawals are processed within 1–2 business days (Monday–Friday, 8 AM–6 PM WAT) after submission. Requests made on weekends or public holidays are processed the next business day. See our full Payout Policy for details.
Which banks and wallets are supported?
We support all CBN-licensed Nigerian banks including GTBank, Access Bank, First Bank, UBA, Zenith Bank, FCMB, Fidelity Bank, Polaris, Sterling, Wema, Union Bank, Stanbic IBTC, Ecobank, and more. We also support mobile wallets: OPay, Palmpay, Kuda Bank, and Moniepoint.
Does Grindpoint charge any withdrawal fee?
No. Grindpoint does not charge any withdrawal fee. The full amount you request is sent to your bank or wallet. Your bank or wallet provider may apply their own standard receiving/transfer fees, but those are outside our control.
👤 Account & Security
I forgot my password. How do I reset it?
On the login page, click "Forgot password?". Enter your registered email address and we'll send you a secure reset link instantly. Check your spam/junk folder if it doesn't arrive within a few minutes. The link expires in 60 minutes.
Why was my account suspended?
Accounts are suspended for violations of our Terms & Conditions, including: creating multiple accounts, using automation tools to complete tasks, fraudulent referral activity, providing false information, or abusive behaviour. If you believe your suspension was in error, contact us at support@grindpoint.ng with the subject line "Account Suspension Appeal."
How do I delete my account?
You can delete your account from your Profile settings page. Before deleting, make sure you've withdrawn any balance above ₦1,000 — balances below the minimum threshold at the time of deletion are forfeited. Account deletion is permanent and cannot be undone.
🤔
Still have a question?
Our support team is available Monday–Friday, 8 AM–6 PM WAT. We typically reply within 1–2 business days.