Everything you need to know about how, when, and where Grindpoint pays your earned Naira — including limits, supported banks, processing times, and dispute procedures.
💸 Quick Summary: Minimum withdrawal is ₦1,000. We support all major Nigerian banks + OPay, Palmpay, and Kuda. Payouts are processed within 1–2 business days. No hidden fees on our end — standard bank charges may apply.
Grindpoint Nigeria Limited ("we," "us," "our") is committed to ensuring that every legitimate Naira earned on our platform reaches you as quickly, securely, and transparently as possible.
This Payout Policy forms part of our overall Terms & Conditions and applies to all registered users of the Grindpoint platform. By requesting a withdrawal, you confirm that you have read and agreed to this policy in full.
All withdrawals are paid in Nigerian Naira (₦) only. We do not offer payments in any foreign currency, cryptocurrency, or gift cards.
The minimum amount you may withdraw from your Grindpoint wallet at any one time is:
Balances below ₦1,000 are not eligible for withdrawal until the threshold is reached. The maximum single withdrawal per transaction is your full available balance.
We reserve the right to adjust the minimum withdrawal threshold. Any changes will be communicated via platform announcement at least 7 days before taking effect.
We currently support the following withdrawal channels for Nigerian users:
| Method | Provider | Processing Time | Available |
|---|---|---|---|
| Bank Transfer | All CBN-licensed Nigerian banks (GTBank, Access, First Bank, UBA, Zenith, FCMB, Fidelity, Polaris, Sterling, Wema, Union, Stanbic IBTC, Ecobank, Heritage, Citibank, and others) | 1–2 business days | ✓ Active |
| OPay Wallet | OPay (formerly Opera Pay) | 1–2 business days | ✓ Active |
| Palmpay Wallet | Palmpay Nigeria | 1–2 business days | ✓ Active |
| Kuda Bank | Kuda Microfinance Bank | 1–2 business days | ✓ Active |
| Moniepoint | Moniepoint MFB | 2–3 business days | ✓ Active |
| Cryptocurrency | — | — | ✗ Not supported |
| Foreign Bank Accounts | — | — | ✗ Not supported |
We are continuously working to add more payment channels. Follow our announcements for updates.
Follow these steps to request a withdrawal:
Navigate to your dashboard at grindpoint.ng/dashboard.html and ensure your balance is ₦1,000 or above.
Press the "Withdraw Funds" button on your dashboard to open the withdrawal form.
Choose from Bank Transfer, OPay/Palmpay, or Kuda Bank tabs and enter your account details carefully.
Type the amount you wish to withdraw (minimum ₦1,000, maximum your full available balance).
Review your details and click "Submit Request." Your request enters our admin review queue.
Our team reviews and processes your request within 1–2 business days. Funds are sent directly to your provided account.
All withdrawal requests are reviewed by our admin team before being processed. Processing times are as follows:
Business days are Monday through Friday, excluding Nigerian public holidays. Requests submitted after 4:00 PM WAT or on weekends/holidays will be reviewed on the next business day.
We aim to process all requests promptly. However, factors such as bank downtime, public holidays, or unusual transaction volumes may occasionally cause delays beyond these estimates.
Grindpoint does not charge any withdrawal fee on our end. The full amount you request will be sent to your bank or wallet.
However, please note:
To protect our users and comply with Nigerian financial regulations, we may require identity verification before processing certain withdrawals. This may include:
We will contact you at your registered email address if additional verification is required. Failure to provide requested verification within 7 days may result in the withdrawal request being cancelled.
| Limit Type | Amount | Notes |
|---|---|---|
| Minimum per request | ₦1,000 | Must be reached before withdrawal is permitted |
| Maximum per request | Your full balance | No upper cap per transaction |
| Maximum per day | ₦500,000 | Across all withdrawal methods combined |
| Maximum per month | ₦2,000,000 | Higher limits available upon request with verification |
| Pending requests allowed | 1 at a time | New request only after current one is processed |
If a payment fails or is returned due to:
The funds will be returned to your Grindpoint wallet within 3–5 business days. You will be notified via email and can submit a corrected withdrawal request.
Important: Grindpoint is not liable for failed payments resulting from incorrect account details provided by you. Please double-check all payment details before submitting a withdrawal request.
If you believe a withdrawal has been incorrectly processed, not received, or you have any concern about a payment:
Our team will investigate and respond within 5 business days. Where a payment error is confirmed on our end, we will reprocess the payment or credit your wallet promptly.
Your wallet balance may be forfeited (set to zero without payout) in the following circumstances:
Forfeited balances are not refundable and cannot be appealed in the case of Terms violations confirmed by our investigation.
For all payout-related inquiries:
Please include your registered email address and account details in all support communications to help us assist you faster.